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How to Protect Electronic Appliances

7/28/2020 (Permalink)

Below is an interview between Laura from Networx and an Electolux representative. In the interview, you'll find useful information on how to treat large appliances during a power outage.

LAURA: How might a power outage affect digital appliances?

ELECTROLUX: A complete power failure will obviously cause a loss of power to the unit, but no damage. Once the electricity supply is functioning again, our units will communicate to you in some way (depending on feature set) that power was lost at the unit level. For example, with our connected appliances, you’ll get an alert on your phone when your power has been restored after an electrical outage.

You will also be notified if a HI TEMP was recorded in a Food Preservation Product, letting you know that your food was exposed to higher than acceptable refrigeration or freezer temperatures.

LAURA: What happens during a period of lowered voltage, as in a power brownout?

ELECTROLUX TEAM: Our Electronic Mainboards (power supplies) are designed to keep performing through NA Standards. As long as the brownout stays within the range of the power supply, the unit will function as normal. 

If the brownout drops below the standard range of the power supply for NA alternating current (AC) power, the unit will behave as if a power outage has taken place.

LAURA: Do you advise our readers to unplug their large appliances for safety reasons?

ELECTROLUX TEAM: There should be no reason to unplug units during a storm or power outage event.

LAURA: Can you use a surge protector or a generator for electronic kitchen appliances?

ELECTROLUX: We do have consumers who attach our units to generators or whole home generators. Operation is dependent on the output voltage, current, and wattage of the generator.

However, our instructions for the installation of the Appliance are documented in the product manual: Direct connection to a dedicated 20-amp circuit.

LAURA: Do you have any other protection tips?

ELECTROLUX TEAM: Ensure that the wiring for your house and dedicated 20A circuit meets NA wiring standards for power.

Source: Networx

From 50 Firefighters to Re-Opened

7/28/2020 (Permalink)

Fire at 6:00 AM

An early morning kitchen fire on Monday caused heavy damage at Tony’s Restaurant & Pizzeria, a landmark pizza shop on Crystal Street in East Stroudsburg.

The fire, reported by an automatic fire alarm just before 6 a.m., not only temporarily knocked Tony’s out of business but left three apartments unlivable, and five people without a place to stay, said Fire Chief Dale Fetterly.

The fire also left a big question mark over when Tony’s neighbor, Derailed Taphouse, would reopen.

“Not sure yet,” said owner Marc Jackett, who opened the business last summer. He said it was difficult to determine what was damaged because there was no electrical or gas service to the building...

Enter SERVPRO

SERVPRO came in as soon as the scene was secure.  While SERVPRO cleaned the interior of Derailed from top to bottom, owners worked on getting electric and gas restored. After a fast and thorough SERVPRO cleaning, Derailed was able to reopen at 5:00pm that same day, less than 12 hours after the first alarm.

Source: Pocono Record

Firework Safety Tips

7/2/2020 (Permalink)

Follow these safety tips when using fireworks: 

  • Never allow young children to play with or ignite fireworks.
  • Avoid buying fireworks that are packaged in brown paper because this is often a sign that the fireworks were made for professional displays and that they could pose a danger to consumers.
  • Always have an adult supervise fireworks activities. Parents don't realize that young children suffer injuries from sparklers. Sparklers burn at temperatures of about 2,000 degrees - hot enough to melt some metals.
  • Never place any part of your body directly over a fireworks device when lighting the fuse. Back up to a safe distance immediately after lighting fireworks.
  • Never try to re-light or pick up fireworks that have not ignited fully.
  • Never point or throw fireworks at another person.
  • Keep a bucket of water or a garden hose handy in case of fire or other mishap.
  • Light fireworks one at a time, then move back quickly.
  • Never carry fireworks in a pocket or shoot them off in metal or glass containers.
  • After fireworks complete their burning, douse the spent device with plenty of water from a bucket or hose before discarding it to prevent a trash fire.
  • Make sure fireworks are legal in your area before buying or using them.

Source: CPSC

How SERVPRO Cleans and Disinfects Your Home or Business

7/1/2020 (Permalink)

SERVPRO always follows the Center for Disease Control and Prevention's guidelines for cleaning and disinfecting your home or business:

  • Wear reusable or disposable gloves for all cleaning and disinfection.
  • Clean surfaces using soap and water, then use disinfectant.
  • Cleaning with soap and water reduces number of germsdirt and impurities on the surface. Disinfecting kills germs on surfaces.
  • Focus cleaning on frequently touched surfaces. High touch surfaces include:
    • Tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, sinks, etc.

SERVPRO always uses EPA-approved disinfectants and follows the EPA guidelines for safe and effective usage.

To schedule a cleaning and disinfection of your home or business, call us today at 570-424-2290

Know the Difference Between Cleaning, Disinfecting, and Sanitizing

7/1/2020 (Permalink)

Cleaning vs. Disinfecting vs. Sanitizing

Cleaning removes germs, dirt, and impurities from surfaces or objects. Cleaning works by using soap (or detergent) and water to physically remove germs from surfaces. This process does not necessarily kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.

Disinfecting kills germs on surfaces or objects. Disinfecting works by using chemicals to kill germs on surfaces or objects. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.

Sanitizing lowers the number of germs on surfaces or objects to a safe level, as judged by public health standards or requirements. This process works by either cleaning or disinfecting surfaces or objects to lower the risk of spreading infection.

Source: CDC

How to Clean Linens, Clothing, and Other Soft-Goods After Exposure to COVID-19

7/1/2020 (Permalink)

After potential or confirmed exposure to COVID-19, this is how to clean linens, clothing, and other items that go in the laundry:

  • Wear disposable gloves when handling dirty laundry from an ill person and then discard after each use. If using reusable gloves, those gloves should be dedicated for cleaning and disinfection of surfaces for COVID-19 and should not be used for other household purposes. Clean hands immediately after gloves are removed.
    • If no gloves are used when handling dirty laundry, be sure to wash hands afterwards.
    • If possible, do not shake dirty laundry. This will minimize the possibility of dispersing virus through the air.
    • Launder items as appropriate in accordance with the manufacturer’s instructions. If possible, launder items using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.
    • Clean and disinfect clothes hampers according to guidance above for surfaces. If possible, consider placing a bag liner that is either disposable (can be thrown away) or can be laundered.

SERVPRO can clean and restore most softgoods that have been affected by fire, water, smoke, and yes, even COVID-19.  Give us a call today 570-424-2290!

We are Cleaning Experts

3/24/2020 (Permalink)

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Pike / NE Monroe Counties, 570-424-2290

Proactive Cleaning for Coronavirus

3/16/2020 (Permalink)

SERVPRO® professionals are trained in adhering to the highest cleaning and sanitation standards.

SERVPRO® franchise professionals offer cleaning services including the removal of biohazard contaminants. They have the specialized training and products to get your property back to business.

About Coronavirus

The CDC is responding to an outbreak of a respiratory disease caused by a novel (new) coronavirus (SARS-CoV-2) that was first detected in Wuhan City, Hubei Province, China and has spread to 60 locations internationally (as of this publication), including cases in the United States. The virus known as “coronavirus disease 2019” (abbreviated “COVID-19”)i is thought to spread mainly from person-to-person or through respiratory droplets when an infected person coughs or sneezes. It may be possible that a person can get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Scope of Cleanup Protocol

SERVPRO professionals can perform a proactive cleanup that involves facility or structure cleaning and disinfection where the customer states that there is no active known threat of COVID-19 contamination or exposure. The customer will be required to acknowledge that cleaning and disinfecting will only apply to the current state of the structure and contents. The structure would not be protected from future COVID-19 contamination if an infected person was to enter and occupy the building. Cleanup Scope of Work and Planning The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables at a minimum. These same surfaces are mentioned in the CDC’s guidance for commercial spaces as well, including:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving and Racks
  • Sales Counters
  • Carpets and rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Cleanup and Disinfecting Procedures

Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of waste.

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar type organisms to COVID-19.

SERVPROXIDE™, SERVPRO’s proprietary disinfectant, is a hospital-grade disinfectant that has demonstrated effectiveness against viruses similar to SARS-CoV-2 on hard, non-porous surfaces. In addition, SERVPROXIDE™ currently has dozens of EPA-approved claims including Feline coronavirus, Canine coronavirus, Staphylococcus (MRSA), E. coli, Salmonella, Rotavirus, Swine flu (H1N1) and more.

Porous surfaces that are not water-sensitive, such as carpet and other fabric material, cannot be disinfected but can be sanitized using SERVPROXIDE™.

How to Protect Pipes From Freezing

10/21/2019 (Permalink)

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.

How to Thaw Frozen Pipes

10/21/2019 (Permalink)

  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.